• Published by Information Science Reference

Provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. Includes perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.

• Published/Released: February 2009
• Original Copyright: 2008
• ISBN 13: 9781605660097
• ISBN 10: 1605660094
• Product number: 246518
• Shipping Weight: 0.00 lbs (0.00 kgs)

Price: Sign In for price

Pricing for eBooks depends upon your account type and population served. Accurate pricing information will only be displayed once you are a registered user. Please Register Now. You will receive an e-mail when your registration has been processed. Once you are registered, you will be able to select eBook titles; place them in your shopping cart; and receive accurate pricing information. If you do not wish to register, please call your Sales Representative at 1-800-877-4253 or e-mail gale.galeord@cengage.com