• Published by IGI Global

Provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services. This book is essential for researchers and practitioners in the fields of computer science, software management, and engineering.

• Published/Released: December 2013
• Original Copyright: 2013
• ISBN 13: 9781466638952
• ISBN 10: 1466638958
• Product number: 16100715
• Page count: 347
• Shipping Weight: 0.00 lbs (0.00 kgs)

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