• Published by HCPro Inc

Here is a practical guide for nurse managers that will help them train staff to deal effectively with patient populations that typically put additional strain on health care organizations. Readers learn proven strategies and examine best practices that show how to prevent patients from becoming difficult and deal with those who do.

• Published/Released: August 2007
• Original Copyright: 2007
• ISBN 13: 9781601460592
• ISBN 10: 1601460597
• Product number: 239588
• Page count: 184
• Shipping Weight: 1.00 lbs (0.45 kgs)

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