Title List Changes

Outside U.S. and Canada

Customer Center

Product Center

Free Resources

Support.Gale.com

Customer Resource Center

Customer Access Form

In order to customize your access, please provide as much information as possible in the form below and submit the form online or fax the form to 1-888-438-2077. All fields marked with an asterisk (*) are required information and will ensure correct access.

* We require that you provide information in these fields so that we may process your request promptly.

Institution/Library Information
*Institution/Library Name:
*Institution/Library Address:
*City
*State
Country
   

Contact Person

 
*Name
*Phone number:
*E-mail address:
Technical Support contact, if different from above:
Phone number for Technical Contact:
 

Internet Access Information

*Are you going to access Thomson Gale products via
  IP Address    Username and Password
  If you selected IP Address, what is the number or range:
 
 
Are you going to be offering your patrons remote access via?
  Barcode/Library Card Number
Username and Password
  If you answered Barcode/Library Card Number above, will you be able to host scripts on your Web server?
  Yes    No
 

Other Information

Do you want monthly usage statistics delivered via E-mail to library staff?
  Yes    No
  If said yes to the above question, please provide E-mail address:
 
Do you want to brand InfoTrac with an image?
  Yes    No
  If said yes to the above question, please provide URL to the image (preferred size is 150 by 150 pixels)
   
Name of Institution/Library as it should appear on the welcome screen:
     
URL of library home page to be used as back link in Infotrac:
 
InfoTrac Interface Default Changes
The InfoTrac Configuration enables you to customize the InfoTrac Web interface to meet the needs of your patrons. To do so, you define preference sets. Some of the best features are listed below, please choose the default you wish to have set for your location. If you wish to get access to your configuration to make these changes online, please contact our Technical Support group.
Welcome Page Options:
Do you want to display a welcome page?
  Yes    No
 
Search Page Options:
Clear Search Button? (Allows patrons to clear the current search parameter)

 

No Clear

Clear all Fields (button will be provided to erase the contents of search field)

 
Keyword Search:
Would you prefer the Search hint for Text Message for the search prompt to say:

 

 

Type words to search for
You can use AND, OR, NOT.
Results are sorted by date

Use AND,OR,NOT to combine Terms

 
Relevance Search:
Would you prefer the Search hint for Text Message for the search prompt to say:
  Search for articles by title, author or subject combination
Enter a word or phrase
 
Advanced Search:
Input style to use?
  IAC's CCL (common command language)
Fielded Boolean
 
Would you prefer the Search hint for Text Message for the search prompt to say:

 

Select index then enter search term.
Use AND,OR,NOT to connect the expresssion

Use pulldown boxes at your right for AND
,OR,NOT connectors

 

Advanced Search History Format?

  Complete List
Drop Down for all
 
Go directly to the citation list after an Advanced Search?
  Yes    No
 
Limiting Options
Would you prefer the Text Message for allow limiting to refereed publications to say:
  To Referred publications
To peer reviewed journals
 
How do you want to enter dates?
  Text Box (exact dates)
Drop Down Boxes (day, month, year)
 
Allow Limiting by words in text?
  Yes    No
 
Allow Display of Full Page (PDF) from citation page?
  Yes    No
 
Display SFX button on citation page?
  Yes    No
 

If you want information regarding Links to holding, Ingenta, Open URL, or InfoMarks please visit our Technical Bulletin by clicking on this link: http://suppport.gale.com

If you have questions about this form, please contact Technical Support at 1-800-877-4253 or email gale.technicalsupport@cengage.com

    
Careers at Cengage   |   Contact Cengage Cengage Learning     —     Gale   |   Course Technology   |   Delmar   |   Academic   |   Nelson
Privacy Statement   |   Terms of Use   |   Copyright Notice