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Outside U.S. and Canada

Customer Center

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Product Center

Contact Us

General Inquiries:
Phone: 1-800-877-4253
Fax: 1-877-363-4253
8:00 a.m. to 5:00 p.m. EST

Outside U.S. and Canada:
Visit www.gale.com/world for a listing of Sales offices and Distributors.


Customers who require assistance for inquiries such as duplicate invoices, invoice clarification, order status, or billing and shipping issues may contact Gale by:

Phone: 1-800-877-4253 (Option 3 for Customer Service)
Representatives are available Monday-Friday 8 a.m. - 7 p.m. EST

For Duplicate Invoice/Credit Memos, press option 1 and request extension 5023.

Fax: 1-877-363-4253

Written Correspondence:

Attention: Customer Service
27500 Drake Road
Farmington Hills, MI 48331-3535

E-mail: gale.customerservice@cengage.com or use the form below.

Contact Information

* Required Information
Organization Name:
Account Number:
First Name:*
Last Name:*
E-mail Address:

Billing Information

Invoice Number(s):
(If you need reprints of more than one invoice, enter all numbers separated by commas)
Other Billing Issues:
(e.g. refunds, credits, shipping. Please include a description of your problem. Be as detailed as possible.)
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